When you decide to move, getting a handle on what everything costs
is a must. Many factors can affect the final cost of your move, so it is your
responsibility to understand the true expense.
Many consumers start online with a moving calculator, or get free
moving quotes. This is a great place to start, but you should contact at least
two moving companies, preferably three, to set a time for each moving representative
to visit your home. During this in-home
estimate, walk them through all the spaces in your place - including walk-in
closets, garage, attic, and basement. This in-home estimate will give you a
more accurate estimate than a calculation over the phone. It is not a good idea
to choose a company that does not seem willing to come and take a look at your belongings.
When you are given an estimate, be sure you understand what is, and what is not,
included in that number.
Is the estimate binding, nonbinding or guaranteed not to
exceed?
A binding estimate is a written agreement that clearly describes all services provided. It guarantees the total cost of the move.
A nonbinding estimate is truly an estimate based on what the movers believe the cost will be. Final charges are based on the actual weight or volume of the shipment, all services provided and any tariff provisions in effect.
A guaranteed-not-to-exceed estimate allows the consumer to pay the binding estimate or the actual cost, whichever is lower.
Be sure you understand the insurance terms for the move. What exactly does the insurance cover? Does it cover the full replacement value of an item? If not, you can typically purchase additional insurance to cover the full value of your items in case they are lost or damaged.
Ask about the company’s history. How long have they been in
business? What are they especially adept at? How many trailers do they have and
are they clean and relatively new? Do they run a tight ship and have uniformed
workers? Are there reviews from satisfied, happy customers?
Finally, talk to friends and neighbors who have moved before.
What did they learn and wish they had known before their move?